Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Roush

Kelly Roush

July 31, 2025

5  out of  5
rating by Kelly Roush
"Informative, transparent and friendly office. Promptly returns emails and phone calls with detailed information. Great service!"
We responded:
"Hi Kelly - thanks so much for the kind review, we try very hard to provide great service and to be ultra-responsive; I'm so glad to hear that your experience with us has reflected that!"
Profile photo of Paul St. Amour

Paul St. Amour

June 4, 2025

5  out of  5
rating by Paul St. Amour
"Korrine was very helpful and straightforward with me. She had good information about my questions and concerns in assessing my auto policy. I feel good about the decisions that I made because I was able to talk about my concerns with her and come to practical reasoning for the changes I chose to make in my auto policy. Thumbs up!"
We responded:
"Hi Paul - thanks so much for the kind review and recognition for Korrine...she's fantastic and we all work hard to be there to help!"
Profile photo of Tom Taylor

Tom Taylor

May 10, 2025

5  out of  5
rating by Tom Taylor
"I highly recommend Mark Hoogs for your insurance needs. He is very knowledgeable and helpful. He spent quite a bit of time with me going over all of my policies (home, auto, umbrella, health), some of which are with other companies, and gave me recommendations as to where I might want to increase or decrease my coverages. He provided some of the best customer service I have ever received and he is not even my insurance agent (yet)! Again, I highly recommend him."
We responded:
"Hi Tom - thanks so much for the kind review, I'm so glad our conversation was helpful, it was a pleasure speaking with you as well and I look forward to working together more!"
Profile photo of Willow Ford

Willow Ford

May 2, 2025

5  out of  5
rating by Willow Ford
"I have had insurance with State Farm for several years now. Mark Hoogs & his entire team are fabulous. They have the best customer service, are quick to respond, & have helped me many times through out the years with all of my insurnace needs, including car, life, & rental insurance. Can’t say enough amazing things about them!"
We responded:
"Hi Willow - thanks so much for that very kind review, it's always a pleasure working with you and your family as well, we appreciate you!"
Profile photo of Jay Snyder

Jay Snyder

April 16, 2025

5  out of  5
rating by Jay Snyder
"We had a super overall insurance review with Jason Filler. He did a great job answering questions and providing us the best policy for us."
We responded:
"Hi Jay - thanks so much for the kind feedback, I'm glad to hear your insurance review with Jason went well!"
Profile photo of Rusty Best

Rusty Best

April 1, 2025

5  out of  5
rating by Rusty Best
"I have had the pleasure recently of being supported by Mark Hoog's insurance office. Mark made what I thought would be a stressful task (that of setting up business insurance) in to a pleasant experience. His office staff has been kind, knowledgeable, and helpful with questions when I've had them and they have never rushed me when speaking by phone. I highly recommend them to anyone looking for an insurance agency that puts customers first. Highest regards, two thumbs up and 5 stars!"
We responded:
"Hi Rusty - thanks so much for your kind review, I'm so glad that we were able to make your experience with your business insurance pleasant! It's always a pleasure working with you as well, thanks for your continued trust and confidence in us! "
Profile photo of David Rector

David Rector

March 7, 2025

5  out of  5
rating by David Rector
"I've been with State Farm since the early seventies, this is the first time one of my several agents has taken time to discuss / review and update my coverage. Excellent experience."
We responded:
"Hi David - thanks so much for the kind review, I'm glad we were able to connect after your prior agent retired and take the time to do a coverage review!"
Profile photo of JT Tieman

JT Tieman

February 21, 2025

5  out of  5
rating by JT Tieman
"Great team to work with for insurance needs."
We responded:
"Thanks so much for your kind review, Jeremy, it's always a pleasure working with you as well!"
Profile photo of Jay Scott, State Farm Agent

Jay Scott, State Farm Agent

September 2, 2024

5  out of  5
rating by Jay Scott, State Farm Agent
"I’ve known Mark from the start of my career. He shaped my view of what a great agent is from day one. His integrity and commitment to doing what’s best for customers is unmatched. We’ve become good friends over the years!"
We responded:
"Thanks Jay, it's been a honor working with you and seeing you build a business based on that same foundation of integrity and genuine care for your customers!"
Profile photo of Damon Nakamura

Damon Nakamura

August 22, 2024

5  out of  5
rating by Damon Nakamura
"Patient, practical, and generous with his time. He does the best thing I think a consumer could ask for: looks out for client interests first and foremost. Thanks to Mark and hope we can continue working together for many years."
We responded:
"Thanks Damon, I appreciate the kind review and I look forward to working together for years to come!"
Profile photo of Cynthia Schneider

Cynthia Schneider

July 29, 2024

5  out of  5
rating by Cynthia Schneider
"Mark Hoogs is an excellent communicator and teacher, as well as incredibly professional with taking care of our application for the CA FAIR Plan. He helped us navigate the challenges of obtaining homeowners insurance when we hit a dead end in obtaining coverage on our own. His continuous follow-up was much appreciated as well as his upbeat "can do" attitude. Thank you, Mark!"
We responded:
"Hi Cindy - thanks so much for the kind review, it was such a pleasure working with you and I'm really glad we were able to come up with a good solution for your situation!"
Profile photo of Anna Scott

Anna Scott

April 15, 2024

5  out of  5
rating by Anna Scott
"I have never met and an Insurance agent like Mark Hoogs. He is a dream come true. He cares and is honored to do what he is doing. He took the time to review my policies and explain things in a way that I can understand. He advised me not to change my home insurance because of what is happening with California. He showed me where I had weakness and the strengths of my current policy. I look forward to when State Farm is doing home insurance again so I can move all of my business to him."
We responded:
"Hi Anna - thanks so much for that very kind review, I'm so glad you were happy with your experience and excited to be working with you!"
Profile photo of Tim

Tim

March 4, 2024

5  out of  5
rating by Tim
"After moving my insurance to Mark, we met on 2/22 in person and reviewed the coverages for a rental house I co-own. Mark advised multiple changes that I agreed with. He was so easy to work with and knowledgeable, my wife and I are going to move our personal coverages to his agency also."
We responded:
"Hi Tim - thanks so much for the kind review, it was truly a pleasure meeting you both, I'm excited to work with you and expand our relationship over time as well!"