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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul St. Amour

Paul St. Amour

June 4, 2025

5  out of  5
rating by Paul St. Amour
"Korrine was very helpful and straightforward with me. She had good information about my questions and concerns in assessing my auto policy. I feel good about the decisions that I made because I was able to talk about my concerns with her and come to practical reasoning for the changes I chose to make in my auto policy. Thumbs up!"
We responded:
"Hi Paul - thanks so much for the kind review and recognition for Korrine...she's fantastic and we all work hard to be there to help!"
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Charlene Barnhart

June 4, 2025

5  out of  5
rating by Charlene Barnhart
"Mark’s office is great to work with!"
We responded:
"Thanks so much for the kind review, it's always a pleasure working with you as well, we appreciate you!"
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mendy marks

May 29, 2025

5  out of  5
rating by mendy marks
"The staff here has always been more than helpful. Questions get answered in a timely manner. Korrine has especially helped me numerous times and is always pleasant and kind. I am very happy with their service. We hold 2 policies with this company."
We responded:
"Thanks so much for the kind review, Mendy, it's always a pleasure working with you and I'm so glad you're happy with our service!"
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Tom Taylor

May 10, 2025

5  out of  5
rating by Tom Taylor
"I highly recommend Mark Hoogs for your insurance needs. He is very knowledgeable and helpful. He spent quite a bit of time with me going over all of my policies (home, auto, umbrella, health), some of which are with other companies, and gave me recommendations as to where I might want to increase or decrease my coverages. He provided some of the best customer service I have ever received and he is not even my insurance agent (yet)! Again, I highly recommend him."
We responded:
"Hi Tom - thanks so much for the kind review, I'm so glad our conversation was helpful, it was a pleasure speaking with you as well and I look forward to working together more!"
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Clare Karunawardhane

May 6, 2025

4  out of  5
rating by Clare Karunawardhane
"Super helpful team. Always on top of any potential issues and put my mind at ease on many occasions Only had to discontinue working with the team because I sold my house. Would highly recommend."
We responded:
"Hi Clare - thanks so much for the kind review, I'm so glad you've had a great experience working with my team and I, we appreciate you as well!"
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Willow Ford

May 2, 2025

5  out of  5
rating by Willow Ford
"I have had insurance with State Farm for several years now. Mark Hoogs & his entire team are fabulous. They have the best customer service, are quick to respond, & have helped me many times through out the years with all of my insurnace needs, including car, life, & rental insurance. Can’t say enough amazing things about them!"
We responded:
"Hi Willow - thanks so much for that very kind review, it's always a pleasure working with you and your family as well, we appreciate you!"
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Lindsay Crittendon

April 30, 2025

5  out of  5
rating by Lindsay Crittendon
"Excellent service. Can always count on this team to deliver!"
We responded:
"Thanks for the 5-star review, Lindsay, it's a pleasure to work with you and I've very proud to be your family's trusted insurance agency!"
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Jay Snyder

April 16, 2025

5  out of  5
rating by Jay Snyder
"We had a super overall insurance review with Jason Filler. He did a great job answering questions and providing us the best policy for us."
We responded:
"Hi Jay - thanks so much for the kind feedback, I'm glad to hear your insurance review with Jason went well!"
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Peter Micciche

April 2, 2025

5  out of  5
rating by Peter Micciche
"Outstanding service. Jason is amazing."
We responded:
"Hi Peter - thanks so much for the 5-star review, we're delighted that you had a great experience with Jason and appreciate you sharing the positive feedback!"
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Rusty Best

April 1, 2025

5  out of  5
rating by Rusty Best
"I have had the pleasure recently of being supported by Mark Hoog's insurance office. Mark made what I thought would be a stressful task (that of setting up business insurance) in to a pleasant experience. His office staff has been kind, knowledgeable, and helpful with questions when I've had them and they have never rushed me when speaking by phone. I highly recommend them to anyone looking for an insurance agency that puts customers first. Highest regards, two thumbs up and 5 stars!"
We responded:
"Hi Rusty - thanks so much for your kind review, I'm so glad that we were able to make your experience with your business insurance pleasant! It's always a pleasure working with you as well, thanks for your continued trust and confidence in us! "
Profile photo of Liz Faoro

Liz Faoro

March 21, 2025

5  out of  5
rating by Liz Faoro
"I had my annual insurance review with Jason Filler from Mark Hoogs,, State Farm Insurance Agency​ in Moraga, CA, and it was a great experience. They thoroughly reviewed my home, auto, and umbrella coverage, ensuring I have the right protection. Their professionalism, clarity, and dedication to my needs were outstanding. I appreciate their proactive approach and attention to detail. If you’re looking for a knowledgeable and trustworthy insurance team, I highly recommend the entire staff at Mark Hoogs, State Farm Insurance Agent in Moraga, CA!"
We responded:
"Hi Liz - thanks so much for your kind review, it's always a pleasure to work with you and Bill (and all the rest of your family), we're so glad to have you as part of our agency family!"
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David Rector

March 7, 2025

5  out of  5
rating by David Rector
"I've been with State Farm since the early seventies, this is the first time one of my several agents has taken time to discuss / review and update my coverage. Excellent experience."
We responded:
"Hi David - thanks so much for the kind review, I'm glad we were able to connect after your prior agent retired and take the time to do a coverage review!"
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P Lee

February 25, 2025

5  out of  5
rating by P Lee
"Mark Hoogs, my State Farm Insurance agent, is remarkable. Mark contacted me with an important message informing me that my apartment insurance policy will soon expire and is non-renewable as State Farm is ending its apartment insurance market in California. This became a dire situation for me after owning a fully insured “Mom and Pop” apartment building for half a century. Reading his message further, I did not find a well-wishing “Good Luck!” and “Sayonara!,” instead, it conveyed help and support, essentially saying, “I still have your back!” Soon enough, I visited him at his office, at which time I found him to be highly knowledgeable about insurance company’s policies and standards, current insurance trends, and, most importantly, what he could do to help me transition to a new insurance company. What delighted me about Mark were his expertise, customer-focused and the services he provided me, summarized below a. He gave me a list of local insurance brokers who are in the business of underwriting new insurance policies on apartment buildings in the state and elsewhere. To me, this was a head start to quickly gather their insurance quotes. b. He helped me to evaluate insurance quotes by going over their salient features, what they don’t include and additional questions to ask brokers to better fit my insurance needs. c. He maintained an overall interest in my insurance even after I made a selection on a new insurance company. Indicating that our business relationship won’t end there, he offered his services as an insurance resource for my future insurance needs. I’m impressed and grateful to Mark for his expertise, insights and generosity to help in selecting my new insurance company. Without reservations, I recommend Mark as a top notch insurance agent and a valued insurance resource."
We responded:
"Thanks so much for the very kind review, Phillip, it's always a pleasure to work with you and I'm glad I was able to help you navigate this latest twist with the apartment policy!"
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JT Tieman

February 21, 2025

5  out of  5
rating by JT Tieman
"Great team to work with for insurance needs."
We responded:
"Thanks so much for your kind review, Jeremy, it's always a pleasure working with you as well!"
Profile photo of Jay Scott, State Farm Agent

Jay Scott, State Farm Agent

September 2, 2024

5  out of  5
rating by Jay Scott, State Farm Agent
"I’ve known Mark from the start of my career. He shaped my view of what a great agent is from day one. His integrity and commitment to doing what’s best for customers is unmatched. We’ve become good friends over the years!"
We responded:
"Thanks Jay, it's been a honor working with you and seeing you build a business based on that same foundation of integrity and genuine care for your customers!"
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Damon Nakamura

August 22, 2024

5  out of  5
rating by Damon Nakamura
"Patient, practical, and generous with his time. He does the best thing I think a consumer could ask for: looks out for client interests first and foremost. Thanks to Mark and hope we can continue working together for many years."
We responded:
"Thanks Damon, I appreciate the kind review and I look forward to working together for years to come!"
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Michael White

August 8, 2024

5  out of  5
rating by Michael White
"I had the absolute pleasure of working with Mark Hoogs on a nonrenewal of homeowner's insurance situation for my condo that was really complex to unravel. I can honestly say that Mark is so adept, knowledgeable and exceedingly professional. He's also incredibly kind, empathetic and has a solutions-oriented mentality. Thanks to his guidance I was finally able to secure insurance - but it wouldn't have happened without Mark and his abundant insight and resources. I can't thank him enough for helping me through this stressful situation. I HIGHLY recommend Mark Hoogs for any insurance need you may have - he's truly one in a million."
We responded:
"Thanks so much for the very kind review, I'm so glad we were introduced to one another and I was able to help you through that situation!"
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Cynthia Schneider

July 29, 2024

5  out of  5
rating by Cynthia Schneider
"Mark Hoogs is an excellent communicator and teacher, as well as incredibly professional with taking care of our application for the CA FAIR Plan. He helped us navigate the challenges of obtaining homeowners insurance when we hit a dead end in obtaining coverage on our own. His continuous follow-up was much appreciated as well as his upbeat "can do" attitude. Thank you, Mark!"
We responded:
"Hi Cindy - thanks so much for the kind review, it was such a pleasure working with you and I'm really glad we were able to come up with a good solution for your situation!"
Profile photo of Mike Hopkins

Mike Hopkins

June 30, 2024

5  out of  5
rating by Mike Hopkins
"Mark Hoogs is a first class agent. He was friendly and thorough in understanding my insurance needs and tailoring my home and auto policies to the best "fit". I appreciated that he did not try to load me up with things I did not need. He demonstrated competence and integrity every step of the way. I would recommend his as good choice for an insurance agent."
We responded:
"Hi Mike - thanks so much for the kind review, I'm glad we were introduced and I was able to help...looking forward to working with you for years to come!"
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Anna Scott

April 15, 2024

5  out of  5
rating by Anna Scott
"I have never met and an Insurance agent like Mark Hoogs. He is a dream come true. He cares and is honored to do what he is doing. He took the time to review my policies and explain things in a way that I can understand. He advised me not to change my home insurance because of what is happening with California. He showed me where I had weakness and the strengths of my current policy. I look forward to when State Farm is doing home insurance again so I can move all of my business to him."
We responded:
"Hi Anna - thanks so much for that very kind review, I'm so glad you were happy with your experience and excited to be working with you!"
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Abbey Achs

April 11, 2024

5  out of  5
rating by Abbey Achs
"Very helpful and attentive personnel. Questions answered quickly and thoroughly. I'm very happy with the service. I have been with this agency since I purchased my home 13 years ago. I've always been very pleased with their service. I highly recommend them."
We responded:
"Thanks so much for the kind review, Abbey, it's always a pleasure working with you as well and we look forward to serving you for many years to come!"
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Tim

March 4, 2024

5  out of  5
rating by Tim
"After moving my insurance to Mark, we met on 2/22 in person and reviewed the coverages for a rental house I co-own. Mark advised multiple changes that I agreed with. He was so easy to work with and knowledgeable, my wife and I are going to move our personal coverages to his agency also."
We responded:
"Hi Tim - thanks so much for the kind review, it was truly a pleasure meeting you both, I'm excited to work with you and expand our relationship over time as well!"
Profile photo of Dalbir Singh

Dalbir Singh

December 6, 2023

5  out of  5
rating by Dalbir Singh
"Mark is amazing. I currently have a State Farm policy with him, however, he was willing to spend a bunch of time with me discussing other policies even though they were not with him. He's a straight shooter with no hidden agenda. Hope to work with him in the future on more policies."
We responded:
"Hi Dalbir - thanks so much for the kind words, it's always a pleasure working with you (even on the policies not with us!), and I look forward to working together for years to come!"
Profile photo of Alexander McCafferty

Alexander McCafferty

November 2, 2023

5  out of  5
rating by Alexander McCafferty
"I have had a fantastic experience with Mark's team, specifically Korrine. Korrine has gone absolutely above and beyond to help me when a body shop engaged in unprofessional business practices. She was attentive, accessible, and knowledge throughout the entire ordeal. I couldn't have done it without her, and her service alone is worth engaging in State Farm for your insurance needs"
We responded:
"Thanks so much for the kind review, Alexander, I'm so glad that Korrine was able to help get things straightened out with the body shop! As you saw, we take great pride in being your advocate and helping to make sure things go right. "
Profile photo of Teri Quatman

Teri Quatman

October 23, 2023

5  out of  5
rating by Teri Quatman
"So, here is how a service agency really, truly behaved! I got a quote for my current homeowners insurance that seemed quite high. I phoned Mark Hoogs’ State Farm office just to find out if they knew of any agency that insures property on the North Coast. (State Farm is no longer writing these policies). The woman who received my phone call was more than gracious! OMG. She connected me with an agent, Jason, who might know someone. Jason did homework and emailed me the results—2 different plans—not from State Farm, mind you. Then he scheduled a phone call with me so that I could understand what the policies were insuring, etc. Then he promised to connect me with an agent—not from State Farm!—who would help me with the rest of what needed to be done. THIS IS RARE. I want to do a major SHOUT OUT to Jason Filler, to Mark Hoogs, and to the woman (forgetting her name!) who started this ball rolling. They are saving me $5,000. in homeowners insurance for the same coverage I was originally contracting for. OMG!!!! HIGH PRAISE! Thank you all for being truly service-oriented, even when it doesn’t put dollars in your pocket. YEAH. 10 stars on a 5-star rating chart! :) Teri Q."
We responded:
"Hi Teri – wow, thanks so much for such a kind review….you made our day! That was Korrine who you initially spoke with (and she is a gem!), and of course, Jason who you worked with. We know how challenging this insurance market is right now, and how daunting it can be to try and figure it out on your own; and while we’re limited in what we can write here, we still take just as much pride as ever in helping people find the right protection, even if we can’t write the policy – it’s part of our commitment to care, whether we make money from it or not. I’m so glad we were able to help you save $5k/year, that’s amazing!"