Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom Taylor

Tom Taylor

May 10, 2025

5  out of  5
rating by Tom Taylor
"I highly recommend Mark Hoogs for your insurance needs. He is very knowledgeable and helpful. He spent quite a bit of time with me going over all of my policies (home, auto, umbrella, health), some of which are with other companies, and gave me recommendations as to where I might want to increase or decrease my coverages. He provided some of the best customer service I have ever received and he is not even my insurance agent (yet)! Again, I highly recommend him."
We responded:
"Hi Tom - thanks so much for the kind review, I'm so glad our conversation was helpful, it was a pleasure speaking with you as well and I look forward to working together more!"
Profile photo of Lindsay Crittendon

Lindsay Crittendon

April 30, 2025

5  out of  5
rating by Lindsay Crittendon
"Excellent service. Can always count on this team to deliver!"
We responded:
"Thanks for the 5-star review, Lindsay, it's a pleasure to work with you and I've very proud to be your family's trusted insurance agency!"
Profile photo of Jay Snyder

Jay Snyder

April 16, 2025

5  out of  5
rating by Jay Snyder
"We had a super overall insurance review with Jason Filler. He did a great job answering questions and providing us the best policy for us."
We responded:
"Hi Jay - thanks so much for the kind feedback, I'm glad to hear your insurance review with Jason went well!"
Profile photo of Rusty Best

Rusty Best

April 1, 2025

5  out of  5
rating by Rusty Best
"I have had the pleasure recently of being supported by Mark Hoog's insurance office. Mark made what I thought would be a stressful task (that of setting up business insurance) in to a pleasant experience. His office staff has been kind, knowledgeable, and helpful with questions when I've had them and they have never rushed me when speaking by phone. I highly recommend them to anyone looking for an insurance agency that puts customers first. Highest regards, two thumbs up and 5 stars!"
We responded:
"Hi Rusty - thanks so much for your kind review, I'm so glad that we were able to make your experience with your business insurance pleasant! It's always a pleasure working with you as well, thanks for your continued trust and confidence in us! "
Profile photo of David Rector

David Rector

March 7, 2025

5  out of  5
rating by David Rector
"I've been with State Farm since the early seventies, this is the first time one of my several agents has taken time to discuss / review and update my coverage. Excellent experience."
We responded:
"Hi David - thanks so much for the kind review, I'm glad we were able to connect after your prior agent retired and take the time to do a coverage review!"
Profile photo of JT Tieman

JT Tieman

February 21, 2025

5  out of  5
rating by JT Tieman
"Great team to work with for insurance needs."
We responded:
"Thanks so much for your kind review, Jeremy, it's always a pleasure working with you as well!"
Profile photo of Jay Scott, State Farm Agent

Jay Scott, State Farm Agent

September 2, 2024

5  out of  5
rating by Jay Scott, State Farm Agent
"I’ve known Mark from the start of my career. He shaped my view of what a great agent is from day one. His integrity and commitment to doing what’s best for customers is unmatched. We’ve become good friends over the years!"
We responded:
"Thanks Jay, it's been a honor working with you and seeing you build a business based on that same foundation of integrity and genuine care for your customers!"
Profile photo of Michael White

Michael White

August 8, 2024

5  out of  5
rating by Michael White
"I had the absolute pleasure of working with Mark Hoogs on a nonrenewal of homeowner's insurance situation for my condo that was really complex to unravel. I can honestly say that Mark is so adept, knowledgeable and exceedingly professional. He's also incredibly kind, empathetic and has a solutions-oriented mentality. Thanks to his guidance I was finally able to secure insurance - but it wouldn't have happened without Mark and his abundant insight and resources. I can't thank him enough for helping me through this stressful situation. I HIGHLY recommend Mark Hoogs for any insurance need you may have - he's truly one in a million."
We responded:
"Thanks so much for the very kind review, I'm so glad we were introduced to one another and I was able to help you through that situation!"
Profile photo of Mike Hopkins

Mike Hopkins

June 30, 2024

5  out of  5
rating by Mike Hopkins
"Mark Hoogs is a first class agent. He was friendly and thorough in understanding my insurance needs and tailoring my home and auto policies to the best "fit". I appreciated that he did not try to load me up with things I did not need. He demonstrated competence and integrity every step of the way. I would recommend his as good choice for an insurance agent."
We responded:
"Hi Mike - thanks so much for the kind review, I'm glad we were introduced and I was able to help...looking forward to working with you for years to come!"
Profile photo of Abbey Achs

Abbey Achs

April 11, 2024

5  out of  5
rating by Abbey Achs
"Very helpful and attentive personnel. Questions answered quickly and thoroughly. I'm very happy with the service. I have been with this agency since I purchased my home 13 years ago. I've always been very pleased with their service. I highly recommend them."
We responded:
"Thanks so much for the kind review, Abbey, it's always a pleasure working with you as well and we look forward to serving you for many years to come!"
Profile photo of Dalbir Singh

Dalbir Singh

December 6, 2023

5  out of  5
rating by Dalbir Singh
"Mark is amazing. I currently have a State Farm policy with him, however, he was willing to spend a bunch of time with me discussing other policies even though they were not with him. He's a straight shooter with no hidden agenda. Hope to work with him in the future on more policies."
We responded:
"Hi Dalbir - thanks so much for the kind words, it's always a pleasure working with you (even on the policies not with us!), and I look forward to working together for years to come!"
Profile photo of Teri Quatman

Teri Quatman

October 23, 2023

5  out of  5
rating by Teri Quatman
"So, here is how a service agency really, truly behaved! I got a quote for my current homeowners insurance that seemed quite high. I phoned Mark Hoogs’ State Farm office just to find out if they knew of any agency that insures property on the North Coast. (State Farm is no longer writing these policies). The woman who received my phone call was more than gracious! OMG. She connected me with an agent, Jason, who might know someone. Jason did homework and emailed me the results—2 different plans—not from State Farm, mind you. Then he scheduled a phone call with me so that I could understand what the policies were insuring, etc. Then he promised to connect me with an agent—not from State Farm!—who would help me with the rest of what needed to be done. THIS IS RARE. I want to do a major SHOUT OUT to Jason Filler, to Mark Hoogs, and to the woman (forgetting her name!) who started this ball rolling. They are saving me $5,000. in homeowners insurance for the same coverage I was originally contracting for. OMG!!!! HIGH PRAISE! Thank you all for being truly service-oriented, even when it doesn’t put dollars in your pocket. YEAH. 10 stars on a 5-star rating chart! :) Teri Q."
We responded:
"Hi Teri – wow, thanks so much for such a kind review….you made our day! That was Korrine who you initially spoke with (and she is a gem!), and of course, Jason who you worked with. We know how challenging this insurance market is right now, and how daunting it can be to try and figure it out on your own; and while we’re limited in what we can write here, we still take just as much pride as ever in helping people find the right protection, even if we can’t write the policy – it’s part of our commitment to care, whether we make money from it or not. I’m so glad we were able to help you save $5k/year, that’s amazing!"
Profile photo of Maria Amelia Salerno

Maria Amelia Salerno

May 8, 2023

5  out of  5
rating by Maria Amelia Salerno
"We had an excellent meeting with Mark Hoogs at the State Farm Insurance office. He provided a comprehensive detail of our insurance coverage. Mark is very professional and pleasant. Very pleased to belong to the State Farm family."
We responded:
"Hi Maria - it was such a pleasure to meet with you both, I'm thrilled to welcome you to the Team Hoogs family! Thanks so much for your kind and thoughtful review!"