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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charley G

Charley G

August 30, 2026

5  out of  5
rating by Charley G
"Great experience working with the Mark Hoogs State Farm agency. I called and was greeted by a very friendly and professional staff, and Mark’s advice was extremely helpful for me in navigating a complicated situation with my life insurance and creating a very thoughtful plan."
We responded:
"Hi Charley - thanks so much for the kind review, I really enjoyed our conversation as well and so glad we were able to get your life insurance plan all situated!"
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Jayesh Goyal

August 11, 2026

5  out of  5
rating by Jayesh Goyal
"Best agency I have worked with - they take the time to balance your insurance needs against costs and get you the most coverage possible with the most economical premiums. They also take care of any follow ups from the insurance companies regarding coverage changes, eligibility for discounts etc. Top notch service!"
We responded:
"HivJayesh - thanks so much for the kind review, I'm so glad you've had a great experience with my agency, and we're very proud to have your trust and happy to have you as part of our customer family!"
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John Earthy

August 3, 2026

5  out of  5
rating by John Earthy
"Top quality and excellent insurance value! Your coverage comes with outstanding client caring engagement and dependable insurance expertise.

This State Farm agency is the best you can wish for!

Be sure to ask for Esmarelda 😇 !"
We responded:
"Hi John - thanks so much for the kind review, I'm so glad you're so happy with our agency and with the service from Esmeralda...and also very happy to have you as part of our customer family!"
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JMae Hawks

July 16, 2026

5  out of  5
rating by JMae Hawks
"State Farm is an amazing and reliable insurance company! They are reasonably priced and the agents are professional, patient, knowledgeable, and persistent!!"
We responded:
"Hi JMae - thanks so much for the kind review, we appreciate you!"
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Stephanie Weber

July 9, 2026

5  out of  5
rating by Stephanie Weber
"Korrine really took the time to make sure I got the best coverage and discount for my policy, including a multi line discount I didn’t know about. I’ve had excellent customer service and support from everyone in this office since moving here a couple of years ago and would highly recommend"
We responded:
"Thanks so much for the kind review, Stephanie, I'm so glad you've had a great experience with my team since coming over to work with us! The feeling is mutual, we're all very thankful to have you as part of our client family!"
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Barbara Canepa

June 23, 2026

5  out of  5
rating by Barbara Canepa
"Called today and spoke with Andrew Grisworld - he is fantastic!
Great on the phone, extremely helpful and knowledgeable and willing to find the info if he is not totally sure. He sent the information promised within minutes - loved working with him!!"
We responded:
"Hi Barbara - thanks so much for the wonderful review, I'm so glad you had a great experience with Andrew yesterday, and always appreciative of you nd happy to have you as part of our customer family!"
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Byron

June 16, 2026

5  out of  5
rating by Byron
"Korrine Daw is the absolute best agent I have ever worked with for our Insurance Policies for both home and auto. She has been extremely responsive on my urgent matters, an excellent communicator, very kind and friendly, and gets things done in record time!
She is truly the best!!! I’m lucky to have her support!"
We responded:
"Hi Byron - thanks so much for your wonderful feedback, I'm so glad you've had such a great experience with Korrine - we think she's awesome too and glad to have her on our team...just as we are to have you as part of our agency family!"
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Aaesha A.

June 16, 2026

5  out of  5
rating by Aaesha A.
"Such wonderful customer service and knowledgeable staff. I personally worked with Andrew who walked me through each step with the utmost care and consideration given all that I am going through currently. I appreciated his effort so much. He went above and beyond what I had expected during this task which I had put off for weeks. So grateful!"
We responded:
"Hi Aaesha - thanks so much for your kind review...I'm so happy that you had a great experience working with Andrew, and happy to have you as part of our customer family as well!"
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Tarryn Cooper

June 9, 2026

5  out of  5
rating by Tarryn Cooper
"Homie helped me un-stuck my car with the "anti-theft" (it was me not turning the wheel hard enough lmaoooooo) Thank you Andrew!!! My goat"
We responded:
"Haha, your review made our day, Tarryn...I'm so glad Andrew was able to help! Those darn ignition wheel lock things will get you every time! 😀"
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Wendy Buchman

May 28, 2026

5  out of  5
rating by Wendy Buchman
"I’m very happy with the service I receive from Mark Hoogs’ office. Most recently , Andrew Griswold has been incredibly prompt and patient in responding to all of my questions about purchasing another vehicle and the impact to my insurance cost. He has provided outstanding customer service and I really appreciate his help!"
We responded:
"Thanks for the kind review, Wendy, I'm so glad that Andrew did such a great job helping, and so appreciative of you as well!"
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Diane Nakahara

May 21, 2026

5  out of  5
rating by Diane Nakahara
"As a senior, I have dealt with many insurance companies, but the best service that I have received is with Mark Hoogs office in Moraga. Everyone who works there goes above and beyond to help you, and deal with any issue you may have regarding your insurance. They are always so reassuring, even when you call about a claim, and are a bit scared. Kudos to Korrrine in particular! I don’t think that you can receive better service than with Mark Hoogs office!"
We responded:
"Hi Diane - thanks so much for the kind review, we love working with you as well and are so appreciative of the opportunity to serve you!"
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Christopher B

May 11, 2026

5  out of  5
rating by Christopher B
"I have always had great response time and interaction with Mark’s team. Highly recommended."
We responded:
"Hi Christopher - thanks so much for the kind review, we try hard to be as quick and responsive as possible; I'm glad to hear that's been your experience and you've enjoyed working with us...the feeling is mutual!"
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Tiffany Delph

May 8, 2026

5  out of  5
rating by Tiffany Delph
"So far, the customer service has been great even with bumps in the road with the policies that are beyond my control"
We responded:
"Hi Tiffany - thanks so much for your kind review, we always do our best to help iron out any bumps in the road that we can...we're so happy to have you as part of our customer family, and we look forward to serving you for years to come!"
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Terry Chong

May 6, 2026

5  out of  5
rating by Terry Chong
"Mark Hoogs and his office and team have been excellent. I moved to this team from a different office and it has been wonderful. Best decision I made. Very responsive and easy to contact. They go above and beyond what they need to do - always offering to help with anything they can. Also, I do not need to worry about any followup or errors by State Farm. Mark Hoogs’ team (Jason, Corinne, Juli, Emily, hopefully I didn’t forget anyone) makes it effortless."
We responded:
"Hi Terry - thanks so much for the very kind review, we're so happy to have you as part of our customer family and look forward to working together for many years to come!"
Profile photo of David Esquer

David Esquer

April 30, 2026

5  out of  5
rating by David Esquer
"Have had such a good experience w this office! Mark and his whole staff have gone above and beyond. Jason Filler was just recently exceptionally helpful w a rental car issue (needing insurance on a Turo rental, helping to arrange and manage that). Professional, very pleasant, so helpful."
We responded:
"Hi David - thanks so much for the kind review, it's always a pleasure working with you as well, we're so grateful for our relationship with you!"
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Sally Hogarty

March 19, 2026

5  out of  5
rating by Sally Hogarty
"Mark and his office staff were so friendly and helpful. Mark went through our policies on cars and home and found several ways to save us money. I didn't know insurance brokers did that!"
We responded:
"Hi Sally - thanks so much for the kind review! Yes...we love to turn all the stones over and find ways to save money with sensible changes. Working with nice people like you, and finding great ways to optimize the coverage structure is what makes our job so fun! 😀"
Profile photo of Ken Hogarty

Ken Hogarty

March 12, 2026

5  out of  5
rating by Ken Hogarty
"Efficient, personable, and knowledgeable, Mark spent 1 1/2 hours with us in a first intake after we had had a different State Farm agent for over 45 years. The transition was seamless and the result made us very comfortable with various coverages and saved us money besides."
We responded:
"Hi Ken - thanks so much for the kind review, I'm so glad to have you as new clients and look forward to working together for many years to come!"
Profile photo of Beverley Wadsworth

Beverley Wadsworth

February 17, 2026

5  out of  5
rating by Beverley Wadsworth
"Jason Filler is and has been extremely helpful and responsive to my requests for assistance with my insurance needs."
We responded:
"Hi Beverley, thanks so much for your recognition for Jason! We're proud to have earned your confidence and love having you as part of our customer family!"
Profile photo of Terri Selvick

Terri Selvick

February 6, 2026

5  out of  5
rating by Terri Selvick
"Pleasantly Informative, thank you*"
We responded:
"Thanks so much for the kind review, Terri, I'm so glad to hear you had a great experience!"
Profile photo of Blooming Radiance

Blooming Radiance

January 31, 2026

5  out of  5
rating by Blooming Radiance
"I personally struggle with making decisions when it comes to change, Laryssah was knowledgeable, patient and kind. She answered all my questions, provided me with all the information for my review and honestly to compare with my current policies and we went through them extensively and in the end I was able to save several hundred dollars and get over all better coverage with my policies (Auto, Homeowners and Umbrella policy) 10/10 Recommend ! Thank you so much Anna."
We responded:
"Hi Anna - thanks so much for the wonderful review, I'm so glad that Laryssah was able to help you work through that process, we love doing that! Welcome to our customer family, we're excited to have you and look forward to serving you for many years to come!"
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Ami J

January 29, 2026

5  out of  5
rating by Ami J
"Laryssah was amazing! She was super friendly, caring, and wonderful to talk with. I was signed up with a new policy at a great rate within about 15 minutes. Highly recommend!!!!"
We responded:
"Thanks so much for the kind review, Ami, I'm so glad you had a great experience with Laryssah and glad to have you as part of our customer family - welcome!"
Profile photo of Robert White

Robert White

January 16, 2026

5  out of  5
rating by Robert White
"Mark is extremely competent and very cordial and professional. His skill at targeting one's needs is exceptional. I would very highlyrecommend this agency."
We responded:
"Hi Robert - thanks so much for the kind review, I'm so glad to have you as a client and looking forward to many years of working together!"
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eileen r

January 13, 2026

5  out of  5
rating by eileen r
"Proactive, attentive, responsive - the whole team in the office is great to work with"
We responded:
"Thanks so much for the 5 star review, Eileen...it's always such a pleasure to work with nice people like you!"
Profile photo of Betty Moore

Betty Moore

January 6, 2026

5  out of  5
rating by Betty Moore
"Answered my questions about my policy very well. We changed a couple things and now I’m very happy to know I’m well covered in case of an accident. Thanks so much!"
We responded:
"Hi Betty - thanks so much for the kind review, I'm so happy that the team was able to help and get things updated for you!"
Profile photo of Gene Brady

Gene Brady

December 22, 2025

5  out of  5
rating by Gene Brady
"Appreciated the attention for maintaining my obligation for auto discount. Korrine was great and friendly service."
We responded:
"Thanks so much for the kind review, Gene, I'm glad Korrine was able to help you out!"