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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MOE GAZZEM

November 24, 2025

5  out of  5
rating by MOE GAZZEM
"Kailoni Walker gave exceptional customer service. I am beyond impressed."
We responded:
"Hi Moe, Thanks so much for your kind review! I'm so glad to hear you had a great experience with Kailoni and the customer service from our office!"
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Mark Zembsch

November 13, 2025

5  out of  5
rating by Mark Zembsch
"These folks are so helpful whenever an issue arises! They’ll keep working on your behalf until there’s a resolution. Thanks!"
We responded:
"Hi Mark - Thanks so much for the kind review, we really appreciate it and are so happy to have you and your family as part of our customer family!"
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Claire V

November 7, 2025

5  out of  5
rating by Claire V
"Great service from Jason. Thanks Jason!"
We responded:
"Hi Claire - thanks so much for your kind review, it's always a pleasure working with you and I'm glad you had a great experience with Jason!"
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Scott Hoffinger

October 3, 2025

5  out of  5
rating by Scott Hoffinger
"This office has provided the most outstanding service I could ever imagine from an insurance agency. Korinne and Mark always follow up, provide the best quotes, try to find ways to save, and look for avenues to provide coverage when we have had a loss. I have never had this type of service from any previous offices, including other local State Farm offices."
We responded:
"Hi Scott - thanks so much for the glowing review, it's always a pleasure working with you as well and I'm glad we've been able to exceed your expectations!"
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George Haroutunian

September 21, 2025

5  out of  5
rating by George Haroutunian
"We are considering changing insurance companies after a long relationship with our current provider. Mark was extremely generous with his time and provided a ton of information regarding our situation with a new driver and being on the California Fair plan. He patiently answered all my questions and explained our options given the current regulatory constraints. Also worth noting is the office staff was friendly and helpful. I am looking forward to working with Mark in the future."
We responded:
"Hi George - thanks so much for the kind review, it was a pleasure meeting with you and I look forward to working together as well!"
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Lisa Spencer

September 11, 2025

5  out of  5
rating by Lisa Spencer
"Great service. Goes the extra mile."
We responded:
"Hi Lisa - thanks so much for the kind review, we definitely try our best to go the extra mile whenever we can, I'm glad to hear that was your experience!"
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Deborah Jacobson

September 7, 2025

5  out of  5
rating by Deborah Jacobson
"Overall I have had great customer service from Mark and his team! Recently had an annual review with Jason Filler and his team. They caught an error that saved me $900 and then updated some of my coverage to get more for my dollars. Thanks for very personalized customer service!"
We responded:
"Hi Deborah - thanks so much for the kind review, I'm so glad you're happy with the service from all of us here, and glad to hear that your policy review meeting with Jason yielded a great savings opportunity too...we love when that happens!"
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Kelly Roush

July 31, 2025

5  out of  5
rating by Kelly Roush
"Informative, transparent and friendly office. Promptly returns emails and phone calls with detailed information. Great service!"
We responded:
"Hi Kelly - thanks so much for the kind review, we try very hard to provide great service and to be ultra-responsive; I'm so glad to hear that your experience with us has reflected that!"
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Lauren Caris

June 18, 2025

5  out of  5
rating by Lauren Caris
"Jason & the Mark Hoogs team were excellent to work with! Very transparent, responsive, and thoughtful as we worked to establish the right home & auto coverage. 10/10 would recommend!"
We responded:
"Thanks so much for the kind review, Lauren, I'm glad you had a great experience with my team for your home and auto insurance...we're looking forward to serving you for years to come!"
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Paul St. Amour

June 4, 2025

5  out of  5
rating by Paul St. Amour
"Korrine was very helpful and straightforward with me. She had good information about my questions and concerns in assessing my auto policy. I feel good about the decisions that I made because I was able to talk about my concerns with her and come to practical reasoning for the changes I chose to make in my auto policy. Thumbs up!"
We responded:
"Hi Paul - thanks so much for the kind review and recognition for Korrine...she's fantastic and we all work hard to be there to help!"
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Charlene Barnhart

June 4, 2025

5  out of  5
rating by Charlene Barnhart
"Mark’s office is great to work with!"
We responded:
"Thanks so much for the kind review, it's always a pleasure working with you as well, we appreciate you!"
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mendy marks

May 29, 2025

5  out of  5
rating by mendy marks
"The staff here has always been more than helpful. Questions get answered in a timely manner. Korrine has especially helped me numerous times and is always pleasant and kind. I am very happy with their service. We hold 2 policies with this company."
We responded:
"Thanks so much for the kind review, Mendy, it's always a pleasure working with you and I'm so glad you're happy with our service!"
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Tom Taylor

May 10, 2025

5  out of  5
rating by Tom Taylor
"I highly recommend Mark Hoogs for your insurance needs. He is very knowledgeable and helpful. He spent quite a bit of time with me going over all of my policies (home, auto, umbrella, health), some of which are with other companies, and gave me recommendations as to where I might want to increase or decrease my coverages. He provided some of the best customer service I have ever received and he is not even my insurance agent (yet)! Again, I highly recommend him."
We responded:
"Hi Tom - thanks so much for the kind review, I'm so glad our conversation was helpful, it was a pleasure speaking with you as well and I look forward to working together more!"
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Clare Karunawardhane

May 6, 2025

4  out of  5
rating by Clare Karunawardhane
"Super helpful team. Always on top of any potential issues and put my mind at ease on many occasions Only had to discontinue working with the team because I sold my house. Would highly recommend."
We responded:
"Hi Clare - thanks so much for the kind review, I'm so glad you've had a great experience working with my team and I, we appreciate you as well!"
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Willow Ford

May 2, 2025

5  out of  5
rating by Willow Ford
"I have had insurance with State Farm for several years now. Mark Hoogs & his entire team are fabulous. They have the best customer service, are quick to respond, & have helped me many times through out the years with all of my insurnace needs, including car, life, & rental insurance. Can’t say enough amazing things about them!"
We responded:
"Hi Willow - thanks so much for that very kind review, it's always a pleasure working with you and your family as well, we appreciate you!"
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Lindsay Crittendon

April 30, 2025

5  out of  5
rating by Lindsay Crittendon
"Excellent service. Can always count on this team to deliver!"
We responded:
"Thanks for the 5-star review, Lindsay, it's a pleasure to work with you and I've very proud to be your family's trusted insurance agency!"
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Jay Snyder

April 16, 2025

5  out of  5
rating by Jay Snyder
"We had a super overall insurance review with Jason Filler. He did a great job answering questions and providing us the best policy for us."
We responded:
"Hi Jay - thanks so much for the kind feedback, I'm glad to hear your insurance review with Jason went well!"
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Peter Micciche

April 2, 2025

5  out of  5
rating by Peter Micciche
"Outstanding service. Jason is amazing."
We responded:
"Hi Peter - thanks so much for the 5-star review, we're delighted that you had a great experience with Jason and appreciate you sharing the positive feedback!"
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Rusty Best

April 1, 2025

5  out of  5
rating by Rusty Best
"I have had the pleasure recently of being supported by Mark Hoog's insurance office. Mark made what I thought would be a stressful task (that of setting up business insurance) in to a pleasant experience. His office staff has been kind, knowledgeable, and helpful with questions when I've had them and they have never rushed me when speaking by phone. I highly recommend them to anyone looking for an insurance agency that puts customers first. Highest regards, two thumbs up and 5 stars!"
We responded:
"Hi Rusty - thanks so much for your kind review, I'm so glad that we were able to make your experience with your business insurance pleasant! It's always a pleasure working with you as well, thanks for your continued trust and confidence in us! "
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Liz Faoro

March 21, 2025

5  out of  5
rating by Liz Faoro
"I had my annual insurance review with Jason Filler from Mark Hoogs,, State Farm Insurance Agency​ in Moraga, CA, and it was a great experience. They thoroughly reviewed my home, auto, and umbrella coverage, ensuring I have the right protection. Their professionalism, clarity, and dedication to my needs were outstanding. I appreciate their proactive approach and attention to detail. If you’re looking for a knowledgeable and trustworthy insurance team, I highly recommend the entire staff at Mark Hoogs, State Farm Insurance Agent in Moraga, CA!"
We responded:
"Hi Liz - thanks so much for your kind review, it's always a pleasure to work with you and Bill (and all the rest of your family), we're so glad to have you as part of our agency family!"
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David Rector

March 7, 2025

5  out of  5
rating by David Rector
"I've been with State Farm since the early seventies, this is the first time one of my several agents has taken time to discuss / review and update my coverage. Excellent experience."
We responded:
"Hi David - thanks so much for the kind review, I'm glad we were able to connect after your prior agent retired and take the time to do a coverage review!"
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T Lee

February 25, 2025

5  out of  5
rating by T Lee
"Mark Hoogs, my State Farm Insurance agent, is remarkable. Mark contacted me with an important message informing me that my apartment insurance policy will soon expire and is non-renewable as State Farm is ending its apartment insurance market in California. This became a dire situation for me after owning a fully insured “Mom and Pop” apartment building for half a century. Reading his message further, I did not find a well-wishing “Good Luck!” and “Sayonara!,” instead, it conveyed help and support, essentially saying, “I still have your back!” Soon enough, I visited him at his office, at which time I found him to be highly knowledgeable about insurance company’s policies and standards, current insurance trends, and, most importantly, what he could do to help me transition to a new insurance company. What delighted me about Mark were his expertise, customer-focused and the services he provided me, summarized below a. He gave me a list of local insurance brokers who are in the business of underwriting new insurance policies on apartment buildings in the state and elsewhere. To me, this was a head start to quickly gather their insurance quotes. b. He helped me to evaluate insurance quotes by going over their salient features, what they don’t include and additional questions to ask brokers to better fit my insurance needs. c. He maintained an overall interest in my insurance even after I made a selection on a new insurance company. Indicating that our business relationship won’t end there, he offered his services as an insurance resource for my future insurance needs. I’m impressed and grateful to Mark for his expertise, insights and generosity to help in selecting my new insurance company. Without reservations, I recommend Mark as a top notch insurance agent and a valued insurance resource."
We responded:
"Thanks so much for the very kind review, Phillip, it's always a pleasure to work with you and I'm glad I was able to help you navigate this latest twist with the apartment policy!"
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JT Tieman

February 21, 2025

5  out of  5
rating by JT Tieman
"Great team to work with for insurance needs."
We responded:
"Thanks so much for your kind review, Jeremy, it's always a pleasure working with you as well!"
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Jay Scott, State Farm Agent

September 2, 2024

5  out of  5
rating by Jay Scott, State Farm Agent
"I’ve known Mark from the start of my career. He shaped my view of what a great agent is from day one. His integrity and commitment to doing what’s best for customers is unmatched. We’ve become good friends over the years!"
We responded:
"Thanks Jay, it's been a honor working with you and seeing you build a business based on that same foundation of integrity and genuine care for your customers!"
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Damon Nakamura

August 22, 2024

5  out of  5
rating by Damon Nakamura
"Patient, practical, and generous with his time. He does the best thing I think a consumer could ask for: looks out for client interests first and foremost. Thanks to Mark and hope we can continue working together for many years."
We responded:
"Thanks Damon, I appreciate the kind review and I look forward to working together for years to come!"